Terms and Conditions of Sale
When you place an order at Asia Life crafts we will send you an e-mail conforming receipt of your order along with the product details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we have shipped that product to you (“shipping confirmation e-mail”). That acceptance will be complete at the time we send the order confirmation e-mail to you. Any products on the same order which we have not been confirmed in a shipping confirmation e-mail do not form part of that contract. Asia Life crafts is not liable for incorrect or invalid email addresses submitted.
We reserve the right to refuse any customer we suspect of unauthorized resale of any Asia Life crafts products. Unauthorized reselling of these products is strictly forbidden, and will be considered a violation of these terms of agreement. Asia Life crafts also reserves the right to refuse sale to any customer we consider to be in violation of our terms of agreement.
Our products are handcrafted, there may be slight variation in color, size, texture or finish. You have 7 days to return an item from the date you received it. Returns must be send to Bangkok, Thailand.
To be eligible for a return, we require
-Your item must be unused and in the same condition that you received it.
-Your item needs to have the receipt or proof of purchase.
-You will be responsible for paying for your own shipping costs for returning your item.
We do not accept return in case of the delay of shipping. Claims for damaged products We may ask for picture of damaged item with shipping box
Items whose description is marked “final sale” and all items discounted 40% or more are considered final sale, and may not be returned for any reason. Items that are returned to us that do not qualify as a return item will not be shipped back to the customer nor will any refund be issued. We do not exchange items because additional shipping costs are required.
Once we received your item, we will inspect it. If your return is approved. We will immediately notify you and we will initiate a refund to your credit card (or original method of payment) Shipping costs are not refundable.
General Privacy Statement
Asia Life crafts is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
For apply customer account the only personal data that is required to obtain an account is your name and e-mail address.
What we collect
We may collect the following information:
- Contact information including email address
- Shipping address
When you place an order at Asia Life crafts website, we need to know your name, e-mail address, mailing address, credit card number and expiration date. Giving us your phone number is require -this will help if shipping carrier need to contact you about your address.
We are committed to protecting your privacy. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send our promotional or new product release.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Our cookies are used primarily for the convenience of our customers.
The email address you provide for order processing may be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, promotions, etc. However, you may opt-out at any time by clicking on the unsubscribe link in the email.
We are committed to ensuring that your information is secure. When you place orders with us, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. All of the customer data that we collect is protected against unauthorized access. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Credit card information is not stored online nor do we keep a copy of it at our offices.